𝟔𝟗% 𝐨𝐟 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐀𝐈 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 𝐟𝐚𝐢𝐥𝐞𝐝. 𝐁𝐮𝐝𝐠𝐞𝐭 𝐰𝐚𝐬 𝐧𝐞𝐯𝐞𝐫 𝐭𝐡𝐞 𝐫𝐞𝐚𝐬𝐨𝐧. ⚠️
Wayne Hunter is CEO and founder of AvTech Solutions, an eighteen person team serving clients across the United States as a reseller, managed service provider and compliance provider. He coaches MSPs, he is a bestselling author, and he joined us at ASCII Edge in Toronto with the single hardest number of the two days.
𝐀 𝐦𝐚𝐠𝐚𝐳𝐢𝐧𝐞 𝐬𝐮𝐫𝐯𝐞𝐲𝐞𝐝 𝐚 𝐡𝐮𝐧𝐝𝐫𝐞𝐝 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐂𝐈𝐎𝐬. 𝐒𝐢𝐱𝐭𝐲 𝐧𝐢𝐧𝐞 𝐬𝐚𝐢𝐝 𝐭𝐡𝐞𝐢𝐫 𝐀𝐈 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐰𝐚𝐬 𝐚𝐧 𝐮𝐭𝐭𝐞𝐫 𝐟𝐚𝐢𝐥𝐮𝐫𝐞.
They had executive buy in. They had budget. They had a team. What they did was buy tools first and work out the problem afterwards, and by then they owned the wrong tools. Define the problem, then choose the technology.
🔴 Wayne's frame for AI is efficiency, held as a business conversation rather than a knob twisting exercise. Done properly, an eighteen person company can operate like a thirty person one.
🔴 Efficiency and security together, with neither traded away for the other.
🔴 On the jobs myth, he pointed at the large companies that cut whole departments and are now trying to hire those people back. The process knowledge lived in their heads and was never documented.
🔴 His counter example: a bank with three open roles in a lending department made the process efficient instead. The vacancies closed and the existing team moved from reactive to proactive.
🔴 The number one enabler he named for MSPs: data classification and governance. Who can access what, where and when, tightened and documented, before AI touches any of it.
🔴 His rule for conferences, learned the hard way: take one golden nugget and implement it, then come back for the next one. Ten things at once gets you nowhere.
A fragmented approach gives you fragmented results. 🎙️
Stream on:
▶️ Youtube: https://www.youtube.com/@SMBAIHUB
▶️ Amazon Music: https://music.amazon.in/podcasts/b93fd52f-bc53-4ee9-98d7-3b9e10ea0e6f/ai-breakdown
▶️ Apple Podcast: https://podcasts.apple.com/in/podcast/ai-breakdown/id6799578599
▶️ Web: smbaimagazine.com
▶️ Web: smbaipodcast.com
Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation. This is an Independent commentary. Third-party excerpts are credited on screen or in the show notes. Some voices in this program are AI-generated.