𝐒𝐭𝐚𝐫𝐭 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐭𝐚𝐬𝐤 𝐲𝐨𝐮 𝐝𝐫𝐞𝐚𝐝. 𝐓𝐡𝐚𝐭 𝐢𝐬 𝐰𝐡𝐞𝐫𝐞 𝐀𝐈 𝐩𝐚𝐲𝐬 𝐟𝐨𝐫 𝐢𝐭𝐬𝐞𝐥𝐟 𝐟𝐢𝐫𝐬𝐭. 🔁
At ASCII Edge in Toronto we sat down with Andre, president of Peak Performance IT in Newmarket, Ontario. Ten years serving SMB clients across Canada and into the US, and his advice on where to begin is refreshingly unglamorous.
𝐅𝐢𝐧𝐝 𝐭𝐡𝐞 𝐦𝐨𝐧𝐨𝐭𝐨𝐧𝐲. 𝐓𝐡𝐞𝐧 𝐡𝐚𝐧𝐝 𝐢𝐭 𝐨𝐯𝐞𝐫.
He described an accounting firm with a task that ate an hour every cycle. Copilot took it down to about ten minutes, plus review. The hour was never the point. What the team did with the hour they got back was.
🔴 Andre's starting rule: pick the process nobody enjoys doing. The dread is the signal, and it costs nothing to follow.
🔴 Why that beats a strategy document: the person who hates the task will happily test the fix, so adoption looks after itself.
🔴 On the jobs myth: the fear comes from thinking in today's terms about a technology that moves exponentially. His answer to the worry about teaching yourself out of a job is that you now get to focus on the things you would rather be doing anyway.
🔴 He pushed that further. If a business can accomplish ten times as much, the business itself goes exponential, and that is the part most of us struggle to picture.
🔴 For MSPs in the next twelve months: start playing. Go past the tools handed to you. Run a local model on your own machine and see what it does. New open weight releases land every six to eight weeks.
🔴 His reason for that: when a client rings with a problem on a model they are running, you cannot consult on an experience you have never had.
🔴 His event highlight was a session that turned instinct into a framework. Seven questions every MSP already knew, finally organised. He called it the moment someone hands you the key, when jumbled information clicks into shape.
The continuous learners are the ones who stay in the room. 🎙️
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Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation. This is an Independent commentary. Third-party excerpts are credited on screen or in the show notes. Some voices in this program are AI-generated.