𝐓𝐡𝐢𝐧𝐤 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐈𝐓 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐫 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐮𝐬𝐞𝐬. 𝐖𝐡𝐞𝐧 𝐝𝐢𝐝 𝐲𝐨𝐮 𝐡𝐢𝐫𝐞 𝐭𝐡𝐞𝐦, 𝐚𝐧𝐝 𝐰𝐡𝐚𝐭 𝐟𝐨𝐫? 𝐅𝐨𝐫 𝐦𝐨𝐬𝐭 𝐨𝐰𝐧𝐞𝐫𝐬 𝐭𝐡𝐞 𝐡𝐨𝐧𝐞𝐬𝐭 𝐚𝐧𝐬𝐰𝐞𝐫 𝐢𝐬: 𝐭𝐡𝐞 𝐥𝐚𝐬𝐭 𝐭𝐢𝐦𝐞 𝐬𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠 𝐛𝐫𝐨𝐤𝐞. 🤔
That was a reasonable way to run IT for twenty years. Fix the server, clear the virus, keep things running. But that isn't the whole job now, and most owners haven't had the conversation about what's next.
This week on 𝐓𝐡𝐞 𝐀𝐈 𝐁𝐫𝐞𝐚𝐤𝐝𝐨𝐰𝐧, Kree and Varun open a theme that runs all seven days:
𝐁𝐞𝐲𝐨𝐧𝐝 𝐈𝐓 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. 𝐘𝐨𝐮𝐫 𝐧𝐞𝐰 𝐀𝐈 𝐠𝐫𝐨𝐰𝐭𝐡 𝐩𝐚𝐫𝐭𝐧𝐞𝐫.
At a recent MSP conference, providers running ten and fifteen person shops weren't asking how to add an AI feature. They were asking how to become their clients' AI transformation partner. The ones figuring it out are pulling away from the ones waiting for a support ticket.
The numbers behind the shift: 📊
📊 The global managed services market is worth over $𝟑𝟎𝟎 𝐛𝐢𝐥𝐥𝐢𝐨𝐧 and growing, driven by AI on top of the systems
📊 𝟓𝟑% of IT providers already use AI internally to run their own operations
📊 𝟓𝟓% of businesses now expect their IT provider to have adopted AI
Here's the credibility test any owner can run. Juan Soto, who runs an IT firm in Chicago, pointed AI at his own books first, moving to daily P&L monitoring. The provider worth keeping has lived it before they sell it.
Your move:
🔴 Ask your provider, in these exact words, do you use AI in your own business?
🔴 Ask their specific plan to help you grow, not just stay online.
🔴 Work out how many hours offline before it's a crisis. No number means a hope, not a plan.
This week, Jerry Koutavas joins us. Thirty years watching this exact shift. 🎙️
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Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation. This is an Independent commentary. Third-party excerpts are credited on screen or in the show notes. Some voices in this program are AI-generated.